Shipping policy

Shipping Policy

Thank you for shopping with OPUURA.

Order Processing
• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping & Delivery
• We currently ship across India.
• Estimated delivery time is 3–7 business days, depending on your location.
• Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges
• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking
• Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

Incorrect Address
• Please ensure that your shipping address and contact details are accurate before placing your order.
• OPUURA is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.

Damaged or Incorrect Orders
• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
• An unboxing video and clear photos are required for verification.
• After verification, we will arrange a replacement if the claim is found to be valid.

Shipping policy

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